Management Support Officer – Housing Services

Grade C: £14,520 to £14,750

Contract: Permanent

Role specifics: 21 hours per week, working over 3 or 4 days. Location - Bolton Town Hall / Castle Hill Centre

Interview date: to be confirmed

For further information about this role, contact: jon.powell@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

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If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

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The Role

Grade C scp5 £14,520 to scp6 £14,750 per annum, pay award pending

Working within the Community Housing Services team; this Management Support role will provide personal and secretarial support to the Head of Community Housing Services and Senior Managers.

A varied role overseeing key tasks including: schedule management; co-ordination of multi-agency meetings; allocation and monitoring of MP enquiries and complaints; and other management support such as minute / note taking, supporting events and co-ordinating various administrative process such as leave monitoring and training access.

The role will work 21 hours over 3-4 days each week with possible elements of hybrid working between home / office (subject to negotiation and management agreement).

Please ensure you use your covering letter to answer the following 3 questions:

Please explain your experience and skills in managing multiple administrative processes and completing tasks to deadlines successfully.

Please describe your experience in working with and supporting a wider team whilst also working with minimum supervision and using your own initiative to complete tasks.

Please describe your experience of different IT packages and systems.

About You

You will be competent with word processing and IT skills with experience of Microsoft or similar software.

You will have good administrative skills, being efficient in maintaining multiple processes and effective with diary management and scheduling / co-ordination.

You will have effective communication skills, both written and verbal and able to deal with a broad range of people including customers, elected members and other agencies.

You will be able to work as part of a team, using your own initiative and deal with a variety of tasks to deadline.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and covering letter discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk