Hospitality & Front of House Assistant

Grade: B scp 4 £13.05ph
Contract: Casual
Role specifics such as essential qualifications:
Interview date: TBC
For further information about this role, contact: recruitment@bolton.gov.uk
Age Restrictions Apply: 18+

Unfortunately, we are unable to offer sponsorship for this role.

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The Role
£13.05ph, pay award pending
The Albert Halls Hospitality & Front of House team carries out a vital role in meeting and greeting customers to the Albert Halls venue. The role is integral to the smooth running of performances and events. Excellent customer care is essential to ensure high levels of customer satisfaction, sales and numeracy skills are essential as is maintaining health and safety standards for customers and the premises.

About You
We are looking for proactive individuals with proven previous experience and knowledge of a theatre and hospitality environment to provide a hospitality & front of house support service for our diverse events and live entertainment programme.
Successful candidates will have demonstrable experience of delivering a high standard of customer care and must be able to work effectively as part of a team and with minimum supervision and use their own initiative to deal with conflicting demands in a competent and efficient manner.
You must be available to work weekdays, evenings, weekends and bank holidays. Full training will be provided.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and answer the questions, to follow.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk