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Senior Business Support Officer

Bolton Council

Victoria Square, Bolton, BL1 1RU£31,022Closes: 08/06/2026

Grade: F; £31,022 to £34,434

Contract: Permanent 37hrs per week

Role specifics: ILM Level 5 in Leadership and Management or equivalent (or commence qualification within 6 months of starting and completing within 2 years of accepting the post)
NVQ Level 3 in Business Administration or HND in Business and Finance (or commence qualification within 6 months of starting and completing within 2 years of accepting the post)

Interview date: To be confirmed.

For further information about this role, contact: david.hashdi@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
Grade F; scp17 £31,022 to scp23 £34,434 pay award pending

We are seeking an experienced and motivated Senior Business Support Officer to lead and develop the Business Support Team within Community Safety Services. This key role provides operational leadership, high quality business support and direct project assistance to teams helping to keep our communities safe.

You will manage Business Support Officers on a day to day basis while also supporting the wider service, ensuring administrative, information and governance systems operate efficiently and to a high standard. Working closely with colleagues and partner agencies, you will help drive continuous improvement in a fast paced environment.

About You
You are someone that will bring a calm, organised and thoughtful approach to a fast paced environment, with the confidence to take ownership and exercise sound judgement.

You are people focused, supportive and professional, with a collaborative style that builds trust and encourages high standards. You take pride in clear communication, reliable systems and well managed information, understanding how these underpin effective decision making.

You are committed to public service values, work with integrity and respect, and are flexible and motivated to contribute to positive outcomes for communities while continuing to develop your own skills.


About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk



Supporting Documents

Documents for Right to Work
Privacy Notice
Our Values & Behaviours
Staff Benefits
Top Tips
Job Description & Person Specification