Registration Officer

Grade: D scp 6 £25,989 to scp 11 £28,142
Contract: Permanent
Interview date: TBC
Hours: 37hrs and 14.7hrs
For further information about this role, contact: adrian.sugg@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

The Role
37 hrs £25,989 to £28,142, 14.7hrs £10,325 to £11,180 pay award pending

Are you:

customer focused?
passionate about working with people?
confident in using digital resources?
committed to effective team working?

If so, an exciting opportunity has arisen to join our Registration Team providing a professional and customer focused front-line service to the residents of Bolton. Your duties will include conducting and registering ceremonies at the Register Office and Approved premises and issuing documents necessary for burials and cremations. We are looking for someone with excellent interpersonal skills, who can remain calm under pressure and has the ability to apply complex regulations in a sensitive and customer focused manner. The successful candidate must be able to work effectively and flexibly in a busy front-line office.

There is one full-time vacancy and one part-time vacancy available, the working patterns are as follows:

Full-time- 37 hours
7.1 hours Monday to Friday. The remaining 1.5 hours will be worked on Saturdays on a rota basis (every fourth Saturday, 6 hours per Saturday).

Part-time 14.7 hours
7.1 hours Wednesday and Thursday. The remaining 0.5 hours will be worked on Saturdays on a rota basis (every eighth Saturday, 4 hours per Saturday).

About You
Ideal candidates will have a demonstrable understanding of working with the public in a statutory service. You will possess excellent all-round communication skills and be able to work with minimum supervision dealing with situations sensitively showing empathy, tact, understanding and diplomacy.

You must be available to work at weekends on a rota basis.

Please outline in your application whether your application is for the full-time or part-time vacancy

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment.
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Employment offers are conditional subject to satisfactory clearances. For roles where a criminal records check from the DBS is required, this includes satisfactory clearance of this check. The possession of a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of an individual’s offence/s. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. Bolton Council’s policy on the Employment of Ex-Offenders is available here.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk