Performance Support Officer

Grade £31,022 - £34,434 per annum

Contract - Permanent

Role specifics Degree level education

Interview date: TBC

For further information about this role, contact: recruitment@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Salary: £31,022 - £34,434 per annum - pay award pending

We are seeking a Performance Support Officer to assist in the delivery and reporting of Key Performance Indicators within the Highways and Engineering Division.

The role requires effective use of ICT systems, attention to detail and the ability to manage competing priorities. You will contribute to service performance, continuous improvement and effective working relationships with colleagues and services across the Council.

You will be proactive in the development and review of key performance information, as well as updating and maintaining the Division’s webpages and documents, ensuring they meet accessibility requirements. You will also implement and maintain accurate data and business systems with the use of IT software including Microsoft Sharepoint and Excel.

About You

You will need to be organised, dependable and someone who thrives in a busy environment where accuracy is key. You’ll stay calm under pressure, take pride in getting the details right, and enjoy seeing work through from start to finish.

You should be detail-orientated and a team player who has a proactive approach to work to support your colleagues and the wider service.

You should be comfortable juggling multiple tasks, working with digital systems and data and maintain effective working relations with a wide range of contacts.

You will have great organisational skills and be solution focussed and motivated to get the job done. Experience of effectively prioritising a busy workload and proven ability to meet deadlines and manage time effectively.

Above all, you’ll be flexible, proactive, committed and motivated by delivering a reliable, high-quality service.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk