Data Analyst

Permanent

Grade C - £35,412 - £44,075

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week

About Us

Birmingham City Council is driving forward a modern, data‑led approach to managing and improving the city’s highways and infrastructure. Our Network Management and Highway Approvals Team plays a vital role in ensuring the city’s roads operate safely, efficiently and in line with the Traffic Management Act 2004.

We are looking for forward‑thinking, analytical individuals who can turn data into insight, support operational decision‑making, and help us deliver a high‑performing, compliant and customer‑focused service.

The Role

As a Data Analyst, you will support the Senior Data Analyst and Data Manager in delivering high‑quality data analysis, performance reporting and evidence‑based insight. Your work will directly contribute to the Council’s statutory Network Management Duty and help ensure that works on the highway are well‑managed, compliant and financially reconciled.

You will:

Collate, organise and analyse data to produce KPIs, performance dashboards and management information.
Identify trends, measure performance and highlight opportunities for improved efficiency.
Gather evidence to support fines and fees associated with the Permit Scheme, Specified Licences and Footway Crossing applications.
Liaise with internal teams and external stakeholders to recover outstanding charges.
Validate, process and reconcile financial information and invoices in line with established procedures.
Prepare reports, reviews and presentations, ensuring accuracy and clarity.
Manage daily correspondence and enquiries through to resolution.

About You

We’re looking for someone who is analytical, detail‑driven and confident working with complex datasets. You’ll bring a proactive mindset, strong technical skills and the ability to communicate clearly with a wide range of stakeholders.

You should have:

Experience working in data‑led or innovation‑focused teams.
Excellent IT skills, including strong knowledge of analytical tools and software such as Excel, Power BI, and SQL.
Ability to analyse, interpret and advise on financial, statistical and technical information.
Strong problem‑solving skills with the ability to adapt to changing circumstances.
High level of accuracy and attention to detail.
Excellent verbal and written communication skills, able to present evidence clearly and confidently.
Ability to prioritise workload and apply rational and lateral thinking to achieve results.
Understanding of relevant Highways legislation, including the Traffic Management Act and associated regulations.
Awareness of data licensing, GDPR and data governance principles.
Knowledge of web technologies, including web services, development frameworks and languages.

What we offer in return…

Membership of West Midlands Pension Fund – with generous employer contributions

Enhanced Holiday Entitlement – 30 days, increasing with length of service

My Rewards Scheme – access to 800+ brands providing discounts and savings

Health and wellbeing support – independent and confidential employee assistance and counselling, occupational health

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Job Description and Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: Resourcing@birmingham.gov.uk 

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.