Assistant Registration Services Manager

Permanent

Grade D - £45,091 – £53,460

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week (includes occasional weekends and on-call responsibilities)

We are seeking an experienced and highly organised operations manager to support the management of a busy, high-profile city centre Register Office. This role plays a critical part in ensuring the safe, compliant and financially robust operation of the service. You will lead on buildings management, health & safety compliance, financial oversight and project delivery, supporting a large customer-facing service operating at pace.

Key Responsibilities

Oversee building maintenance, repairs and contractor management
Ensure compliance with health & safety legislation and maintain risk assessments
Monitor income, reconcile financial records and support budget management
Lead operational projects and service improvements
Manage compliance frameworks, audits and governance processes
Support leadership of a multidisciplinary team

Skills & Abilities

Excellent organisational skills with the ability to prioritise competing demands
Strong analytical skills, with the ability to interpret financial and operational data
Effective communication and stakeholder management skills
Ability to work under pressure and make sound operational decisions

What We Are Looking For

Experience in facilities management and health & safety compliance
Experience in financial monitoring and income reconciliation
Strong project management and organisational skills
Experience working in a high-demand customer environment
Ability to lead teams and manage competing priorities

Why Join Us

This is a unique opportunity to take on a high-impact leadership role in the largest Registration Service, where you will contribute to delivering safe, efficient and financially sustainable services.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.