Assistant Registration Officer

Permanent

Salary: Grade A £24796 - £28142 (consultation grade - subject to formal evaluation under the Equal Pay Programme)

Hours: 36.5 hours per week, (any 5 days out of 7. Shifts vary between 07:00 – 19:00 based on local needs)

Are you looking for a dynamic role in a bustling city centre office? We are seeking enthusiastic individuals to join our team at the Birmingham Register Office.

About the Role:

As an Assistant Registration Officer, you will play a crucial role in delivering essential services. Your responsibilities will include:

Providing essential administrative support for the registration of births and deaths.

Assisting with Wedding and Civil Partnership ceremonies as an usher.

Maintaining the building and its grounds, including key holder duties.

Producing and dispatching copy certificates for events dating back to 1837.
Handling deliveries and supplies.

Providing administrative support to the ceremonies section and senior officers.
Driving to and from locations around the City to support the service.

What we're looking for:

Experience working in a customer-facing/front-line role
Experience working with groups of people
High level of accuracy and attention to detail
Ability to work under pressure and meet deadlines
Confident communicator with excellent verbal skills
Basic numerical skills for handling and reconciling payments
Comfortable working independently and as part of a team
Proficient in Microsoft Office and general IT systems and use of office equipment
Physically able to move and store deliveries (up to approx. 20kg, with assistance where required) Strong organisational skills with the ability to prioritise workload

What We Offer:

A supportive and friendly work environment.

Opportunities to make a meaningful impact in the community.

Flexible working hours, including some early mornings, late evenings, Saturdays, and Bank Holidays.

Mileage allowance for business-related journeys (full driving licence and private vehicle use desirable but not essential).

If you are ready to take on this rewarding role, we would love to welcome you to our team.

Apply now and be a part of our dedicated team at Birmingham Register Office!

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.