Parks Events & Community Engagement Support Officer

Permanent

Grade B - £28,598 - £34,434

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week - occasional weekends, Bank Holidays, evenings working required.

About Us

Birmingham City Council is proud to manage one of the largest and most diverse portfolios of parks and green spaces in the UK. Our parks are at the heart of our communities—places where residents gather, celebrate, exercise, and enjoy nature. We are committed to ensuring these spaces are used safely, responsibly, and in ways that benefit the whole city.

We are now seeking a Parks Events & Community Engagement Support Officer to join our dedicated Parks & Green Spaces team. This role supports the smooth running of the Use of Parks process and helps ensure that events, activities, and community use of our parks are well-organised, safe, and compliant.

The Role

As the Parks Events & Community Engagement Support Officer, you will play a key part in coordinating and administering the Use of Parks process. You’ll support the planning and delivery of events, funfairs, circuses, and community activities across Birmingham’s parks, ensuring that all applications meet required standards and that our parks are used in a balanced and sustainable way.

You’ll work closely with event organisers, residents, colleagues, and partners to support safe and successful events, while also helping to maintain accurate records, track income, and respond to enquiries.

Please note that on occasion you will be required to work evenings, weekends and Bank Holidays – depending on events.

Key Responsibilities

Coordinate the Use of Parks application process to ensure fair and balanced use of all sites.
Support the planning, organisation, and delivery of approved events, funfairs, and circuses.
Ensure all Health & Safety obligations and Use of Parks conditions are met.
Liaise with event organisers, residents, and internal teams to support compliant and successful events.
Assist with monitoring income generation and following up on outstanding payments.
Respond to enquiries from applicants, councillors, and Parks & Green Spaces managers.
Support the creation of website and social media content to guide users through the application process.
Work with Marketing and PR colleagues where required.
Assist in developing and maintaining statistical and management information systems.
Maintain accurate manual and digital records, including data input and retrieval.

About You

We’re looking for someone who is organised, proactive, and confident working with a wide range of people. You’ll bring experience from a parks management or events environment and be comfortable juggling multiple tasks in a fast-paced setting.

Essential Criteria

Experience working in a parks management and/or events environment.
Strong administrative and organisational skills.
Excellent attention to detail and numeracy skills.
Confident using a wide range of computer software, including Microsoft applications.
Strong written and verbal communication skills, with the ability to liaise with diverse audiences.
A team player who can support colleagues and service users.
Ability to manage competing priorities and meet deadlines.

Interested?

If you’re passionate about parks, events, and community engagement—and you’re ready to help shape how Birmingham’s green spaces are enjoyed—then we’d love to hear from you.

What we offer in return…

Membership of West Midlands Pension Fund – with generous employer contributions
Enhanced Holiday Entitlement – 30 days, increasing with length of service
My Rewards Scheme – access to 800+ brands providing discounts and savings
Health and wellbeing support – independent and confidential employee assistance and counselling, occupational health

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Job Description and Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: Resourcing@birmingham.gov.uk 

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.