Contract Works Officer

Permanent

Grade C - £35,412- £44,075 per annum

36.5 hours per week

About the Role

We are looking to recruit a skilled Contract Works Officer to support the delivery of high-quality housing repairs, improvements, and capital works across Birmingham.

This is a key role where you will be responsible for preparing work specifications, managing contractors on-site, and ensuring works are completed to the required quality, safety, and financial standards. You will play an important part in improving housing services and enhancing customer satisfaction for tenants and residents.

Key Responsibilities

As a Contract Works Officer, you will:

Prepare detailed schedules of work, specifications, and scheme briefs for repair and improvement projects
Diagnose building faults and develop appropriate technical solutions
Manage and supervise contractors, ensuring quality, safety, and progress of works on site
Monitor contract performance, budgets, and customer satisfaction levels
Certify payments at all stages of works, including final completion
Ensure compliance with Building Regulations, Health & Safety standards, and Council policies
Investigate issues such as disrepair and support legal proceedings where required
Provide technical advice to internal teams, residents, and stakeholders
Contribute to service improvements, audits, and performance reporting
Build strong relationships with tenants, contractors, and partner organisations

About You

We are seeking a motivated and experienced professional who can demonstrate:

Essential Experience & Skills

Experience diagnosing building defects and producing schedules of work
Proven ability to manage contracts and contractor performance
Strong communication and negotiation skills
Ability to produce clear and accurate technical reports and correspondence
Knowledge of current Building Regulations and relevant compliance standards
A strong commitment to delivering excellent customer service and meeting diverse needs

Qualifications & Knowledge

ONC/BTEC in Building Services, City & Guilds Advanced Craft (Electrical), or equivalent
OR substantial relevant technical experience in property repair and maintenance
Understanding of:
- Building Regulations
- Electrical and/or Gas Safety regulations
- Engineering service standards
- NHF rates
- Knowledge of social housing and compliance.

Additional Information

A full driving licence is essential as well as access to a vehicle. Although this role is based currently from our office at Stonebrook Way, it is a city-wide role.
Occasional out-of-hours working may be required
There will be lone working as part of this role
You will contribute to staff development, training, and continuous service improvement

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting.

Unfortunately, we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team at resourcing@birmingham.gov.uk quoting ref 4203

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification - JB365 Contract Works Officer JDPS (1).pdf

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

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