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Marketing & Communication Officer

Birmingham City Council

United Kingdom£35,412 - £44,075Closes: 2026-06-19T22:59:00+00:00

Marketing & Communications Officer

Permanent

Grade C - £35,412 - £44,075 (Consultation grade - subject to formal evaluation under the Pay Equity Review)

Working 36.5 hours per week

Location: Birmingham Library

Are you a strategic communications professional who can shape compelling narratives, influence stakeholders, and deliver campaigns that have a measurable impact?

Do you thrive on translating complex ideas into clear, engaging communications that drive participation and behaviour change?

Birmingham Adult Education Service (BAES) is seeking an experienced and creative Marketing & Communications Officer to lead the delivery and development of our communications activity.

In this role you will: 

  • Lead the planning and delivery of multi-channel marketing and communications campaigns
  • Develop clear, audience-focused messaging that supports strategic objectives
  • Provide expert advice and challenge to colleagues on effective communication approaches
  • Create and develop content across digital platforms, ensuring consistency and quality
  • Use insight, data, and evaluation to continuously improve performance and reach

You are able to: 

  • Demonstrate strong writing and storytelling skills, with the ability to shape narratives for a wide range of audiences
  • Have proven experience delivering integrated communications across digital and offline channels
  • Be confident working with and influencing stakeholders at all levels, including senior leaders
  • Show strong planning and organisational skills, with the ability to manage multiple priorities and competing deadlines
  • Take an analytical, insight-led approach to improving engagement and campaign performance
  • Bring creativity, curiosity, and a drive to innovate

This is an exciting opportunity to play a key role in shaping how adult education is promoted and understood across Birmingham. If you’re ready to bring strategic thinking, creativity, and purpose to your communications work, we’d love to hear from you.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application.  The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post.  Note the Personal Statement should be no more than 1500 words.  Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification