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Business Support Coordinator

Permanent

Children and Families Directorate

We are looking for a Business Support Coordinator to play a vital role in supporting the delivery of the School Improvement Service within the Children and Families Directorate.

This role sits at the heart of the service, ensuring day-to-day coordination, strong administrative processes and effective systems that enable officers and leaders to focus on improving outcomes for schools and children.

The Role

You will:

Coordinate business support activity for the School Improvement team, acting as a central point of organisation and communication.
Support the planning, scheduling and tracking of key activities, meetings and statutory processes.
Maintain accurate records, systems and documentation to support governance, assurance and inspection readiness.
Help embed consistent processes and ways of working across the team.
Work closely with officers, managers and wider business support colleagues to ensure smooth delivery of priorities.
Work closely with schools, teachers and specialist Advisors.
Handle day-to-day financial administration for the service.
Contribute to continuous improvement by identifying opportunities to streamline processes and improve information management.

About You

You will have:

Experience in a business support, coordination or administrative role.
Strong organisational skills with attention to detail and the ability to manage competing priorities.
Confidence using digital systems and tools to manage information and workflows.
A proactive, solution-focused approach and the ability to work collaboratively.
An interest in improving processes and supporting service effectiveness.

Why Join Us?

This is a great opportunity to work within a purposeful service, supporting school improvement activity and playing a meaningful role in how the service operates day to day.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here

Job Description Person Specification

4031 - Business Support Coordinator JDPS (1).pdf