Job Title - Revenues Operation Manager (Business Rates)

Permanent

Grade 6 - £54,495- £64,811

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Can you lead, innovate and deliver?

We’re looking for a new Revenues Operations Manager to lead our high profile Business Rates service within the country’s largest local authority.

This is a hands‑on leadership role for someone who thrives on pace, complexity and challenge, driving performance, improving customer outcomes, and modernising how a critical public service is delivered.

You’ll lead, motivate and continue to develop a large operational team, turn policy and legislation into robust, efficient processes, and use insight, data and technology to continuously improve the billing, collection and recovery of approximately £510m of Business Rates income.

If you’re commercially astute, operationally strong, and passionate about delivering results in a complex environment we'd love to hear from you.

This is a fantastic opportunity for either an experienced Revenues Operations Manager, or someone looking to make that next career step. You'll also be an integral part of the Revenues senior leadership team and contribute to the overall running of the service.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact Jonathan Woodward via email at jonathan.woodward@birmingham.gov.uk

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification - MC1441XV Revenues and Operations Manager Gr6 JDPS.doc