Connected Communities Manager

Permanent

Grade 6 - £54,495- £64,811

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you passionate about strengthening communities, championing inclusion, and shaping services that genuinely change lives? Birmingham City Council is seeking an inspiring Connected Communities Manager to lead the development of vibrant, resilient, and empowered neighbourhoods across our city.

This is a unique opportunity to drive cultural change, build powerful partnerships, and ensure that our community assets, from local organisations to our network of Community Library Hubs, work together to support citizens to thrive.

As Connected Communities Manager, you will play a pivotal role in shaping how Birmingham connects people, places, and services. You’ll build relationships across the voluntary sector, statutory partners, and community groups, ensuring collaboration is at the heart of everything we do.

You will lead the delivery of a high‑quality library service across Birmingham, working as part of senior management team to ensure our Community Library Hubs are dynamic, inclusive spaces that support learning, wellbeing, digital inclusion, and employment pathways.

A key part of your role will be working closely with our Homes and Money advice service, providing support and guidance to residents. You’ll also be responsible for key outcomes within the Early Intervention and Prevention outcomes framework, ensuring our work is evidence‑based, impactful, and aligned with citywide priorities.

Building and sustaining strong partnerships across communities, voluntary organisations, and public services.
Developing neighbourhood delivery models, in co-locations with wider public services.
Overseeing the strategic development of Community Library Hubs and ensuring statutory library standards are met.
Supporting employment, skills, and digital inclusion pathways for citizens.
Managing budgets, resources, and funding opportunities.
Developing outcome frameworks and service improvement strategies.
Working with local businesses to ensure social value and corporate social responsibility are incorporated within the service model.
Ensuring safeguarding responsibilities are fully embedded in practice.

You’ll bring significant experience in community‑focused leadership, partnership working, and frontline service management. You understand the power of libraries, community assets, and local networks in improving outcomes for citizens.

You’ll be an exceptional communicator— confident engaging with stakeholders at all levels. You’ll have a strategic mindset, strong project management skills, and the ability to translate vision into practical, impactful action.

Your leadership style will be collaborative, inclusive, and rooted in community strengths. You’ll be committed to tackling inequality, promoting inclusion, and ensuring Birmingham’s diverse communities have the support and opportunities they need.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification