Job Eligibility & Review Officer

Permanent

Grade B £28,598 to £34,434 - subject to formal evaluation under the Pay Equity Review

Working 36.5 Hours per week

This is an exciting time to join the Children and Young Peoples’ Travel Service (CYPTS), CYPTS currently provide 6,000 children and young people for whom without transport provision would not be able to attend education.

There is now the opportunity to join the CYPTS Team, and we have a variety of roles available across the service to support the delivery of our statutory duty of providing suitable transport for eligible students, ensuring that their needs are met and promoting independence and sustainable transport.

We are looking for an Eligibility and Review Officer to join CYPTS team who will report to the Application, Eligibility and Review Team Leaders. You will work closely with families to assess and plan for travel support. Contributing to the provision of safe, efficient and effective travel solutions to improve outcomes for children and young people. You will provide support, consistent and thorough advice, assessment of applications and eligibility for specialist travel provision, by adhering with agreed policies and procedures.

You will be required to travel across Birmingham and the wider West Midlands to carry out physical risk assessments that ensure safe and suitable travel arrangements for children and young people. This will include visiting schools to build effective working relationships with staff and other professionals. You will complete detailed risk assessments and provide clear, evidence‑based recommendations on the most appropriate mode of travel for eligible children and young people, enabling them to access education safely and consistently.

We are looking for someone with the following:

A good standard of literacy, numeracy skills and knowledge of Microsoft Excel.
Good communication skills, you must also be confident in communicating with external stakeholders to enable working with parents, members, service providers and school establishments, to achieve positive outcomes
Demonstrate the ability to review and process information accurately, using strong attention to detail and sound judgement.
Knowledge of relevant legislation, statutory guidance and local policies and regulations relating to Special Educational Needs. Understanding of the challenges faced by children and young people with special educational need and their families
Knowledge of Special Education Needs, Disabilities and medical conditions and mobility issues
An understanding of Education Health and Care Plans when assessing the needs of a young person
The ability to deliver a positive, solution ‑focused service to customers or colleagues.
Experience of providing a service to a diverse range of stakeholders to promote inclusivity and access for all.

The role will offer hybrid working with travel across Birmingham.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: Resourcing@birmingham.gov.uk

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification