About The Role

Do you want to be at the forefront of preventing homelessness and ending rough sleeping?

We are looking for a flexible, experienced and motivated Service Manager to join our Housing Services Management team. This role is one of three Service Managers working together to lead our Housing Services, with initial focus on the Prevention, Triage and Rough Sleeping teams, playing a critical role in how we respond to housing need here in Bexley.

This is a high impact role where your leadership will directly improve outcomes for residents, reduce reliance on temporary accommodation and help people secure safe and sustainable housing.

About the role

You will provide day to day leadership and strategic direction across our frontline homelessness services, including prevention, triage, duty and rough sleeping. You will lead talented teams, manage performance and budgets, and work closely with partners to deliver innovative, resident focused solutions.

You will:

Lead services that prevent homelessness and respond effectively when people are in crisis
Drive continuous improvement, performance and value for money
Reduce rough sleeping and temporary accommodation through proactive, creative approaches
Work collaboratively with internal teams and external partners across health, voluntary and housing sectors
Use data, insight and professional judgement to shape service delivery.
Support and develop managers and staff, fostering a positive, high performing culture

About you

You will be an experienced housing leader with a strong understanding of homelessness legislation and prevention practice. You are confident operating at both strategic and operational level and thrive in a fast paced, high demand environment.

You will bring:

Significant experience of managing homelessness or housing services at a senior level
A strong track record of leading teams through change
Excellent communication and partnership working skills
A commitment to prevention, early intervention and person centred services
The confidence to make decisions, manage risk and deliver results

Why join us?

This is an opportunity to be part of a council that is committed to preventing homelessness and supporting some of its most vulnerable residents. You will have the space to innovate, influence and lead meaningful change, supported by a collaborative senior team.

If you are passionate about housing, driven by impact and ready for a leadership role that truly matters, we would love to hear from you.

(Please refer to the Job Description attached for more information).

Please note that the successful candidate will be required to be office based at least 2 days a week each week.

For an informal discussion about the role please contact Kenan Dogan, Head of Housing at [email protected]

Candidate Profile

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.

Please upload your personal statement under the Relevant Experience and Skills section and ensure this fully aligns to the role criteria.

Interview details and dates will be confirmed individually to successful shortlisted applicants

About Us

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.

Our Offer to you

We will offer you in return a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.

Recruitment Information

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on [email protected]

This role may be available as a development opportunity through secondment for the Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.

We reserve the right to close adverts earlier than the closing date.