Job Title: Education Assistant

Band: 4

Location: Based at Wat Tyler Country Park

Contract: Full time & Permanent

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

About the Role

We are seeking an exceptional enthusiastic, friendly, energetic individual to join our Education team. This is a fantastic opportunity for someone with a positive attitude who enjoys building relationships, providing excellent customer service, and creating a welcoming environment within a education setting. You'll play a key role in supporting day-to-day education visits and running holiday events while bringing enthusiasm and professionalism to everything you do.

About what/ who we are looking for

We are looking for a motivated and enthusiastic individual who is passionate about delivering an excellent education service and creating positive experiences for many schools who pass through our doors on a daily basis. The successful candidate will have strong communication and interpersonal skills, a proactive approach to work, and the ability to build effective working relationships with colleagues and customers.

You will be able to demonstrate:

Relevant qualifications.
Previous experience in a similar role or environment.
Excellent communication and customer service skills.
Strong organisational and time management abilities.
The ability to work independently and as part of a team.
A flexible, reliable, and professional approach to work.
Good IT skills and experience using Microsoft Office applications.
A thorough understanding of health and safety and safeguarding.

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

A enhanced DBS clearance is required for this role

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.