Job Title: Revenues & Benefits Apprentice

Band: 1

Location: Basildon Centre

Contract Type and Hours: Fixed Term 2 Years - 36.25 hours per week

Closing Date: 28th April 2026

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

About the Role

Are you eager to learn, motivated, and ready to build a successful future? We’re looking for a dedicated apprentice to join our team and gain hands-on experience while earning and developing valuable skills.

In Revenues & Benefits you will be dealing with a wide variety of people, from council tax payers, businesses, benefit claimants and other support agencies. You will need to be able to lead on report writing, inbox management, be good with numbers, and be proficient with using IT systems.

About what we are looking for

We are looking for someone with a great attitude and a real willingness to learn, someone with strong communication and teamwork skills. If you are a dependable all-rounder who’s ready to grow, learn, and take on new challenges, then this could be the perfect opportunity for you

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

A DBS (SPECIFY IF basic/enhanced) clearance is required for this role (Please remove if not required)

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.