Job Title: Revenues & Enforcement Manager

Band: 10

Location: (Hybrid – 2 days minimum office attendance per week)

Hours: 36.25

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

Basildon Council is currently preparing for Local Government Reorganisation (LGR), which will change how councils operate across the area in the coming years. While this transition is underway, the Council continues to deliver essential services and remains committed to recruiting talented people who can help shape the future of local government.

About the Role

We are seeking an exceptional Revenues & Enforcement Manager to lead the operational delivery of local taxation services, including Council Tax, Business Rates, Business Improvement District (BID) levy administration and Corporate Debt collection, for a Shared Revenues & Benefits service.

Reporting to the Head of Revenues & Benefits, you will play a pivotal role in maximising council income, providing expert advice on local taxation policy, legislation and best practice, ensuring statutory compliance and delivering fair, effective debt recovery.

You will join a high-performing Revenues & Benefits service within the Resources & Governance Directorate. Working closely with senior leaders, finance professionals, digital teams, external partners and government agencies, you will oversee a large operational service and lead teams committed to delivering outstanding outcomes for residents and businesses. The service is focused on innovation, continuous improvement, digital transformation and ensuring vulnerable residents receive the support they need.

About what/ who we are looking for

We are looking for an experienced revenues professional who is a qualified member of the Institute of Revenues Rating and Valuation (IRRV) and has a proven track record of a senior role successfully leading within a local authority Revenues service. You will bring extensive knowledge of Council Tax and Business Rates legislation, strong leadership and change management skills, and experience of increasing income and reducing debt. A strategic thinker with excellent communication, analytical and stakeholder management skills, you will be passionate about delivering customer-focused services, embracing innovation and leading teams through transformation to achieve exceptional results.

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

An enhanced DBS clearance is required for this role

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.