Job Title: Social Media Officer - Inspire, Create, Connect

Band: 5

Location: Hybrid working – minimum 3 days in the office per week

Contract Type and Hours: Full Time Permanent

Closing Date: 22nd April 2026

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

About the Role

We are seeking an exceptional Social Media Officer.

As our Social Media Officer you will sit at the heart of Basildon Council’s communications team, leading how we talk to residents, businesses and local partners every day.

From elections and events to local services and success stories, you will create compelling, current content across our digital channels, including video. You will be part of a creative communications team, keeping an eye on what discussions are happening online and making sure the council is visible, trusted and part of the conversation.

About what we are looking for

Are you the kind of person who scrolls social media not just for fun, but to spot trends, formats and moments that make people stop, think and click?

Do captions and comments come naturally to you, and do you know how to turn a message into something people actually want to engage with?

This is not a starter role. We are looking for someone with proven experience managing social media channels for an organisation, building engagement and handling community management with confidence and care. You will be organised, creatively sharp and comfortable jumping between platforms, campaigns and priorities and confident using a DSLR camera and/or Smart phone cameras and editing the footage.

If you have hands on experience running social channels, scheduling content and creating eye catching visuals using Canva or Adobe Creative Cloud, this might be the role for you.

If you are serious about digital storytelling, know your analytics from your algorithms, and want your work to make a real impact for the people of Bas, we would love to hear from you.

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.