Job Title: Temporary Accommodation Officer

Band: 6

Location: Hybrid – two days per week at Tyrrell Court Office

Contract Type and Hours: Full time, permanent (36.25 hour per week)

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

Basildon Council is currently preparing for Local Government Reorganisation (LGR), which will change how councils operate across the area in the coming years. While this transition is underway, the Council continues to deliver essential services and remains committed to recruiting talented people who can help shape the future of local government.

About the Role

We are seeking a committed and proactive Temporary Accommodation Officer to join our Housing Choice service.

In this role, you will be responsible for managing the placement of homeless households into interim and temporary accommodation, ensuring properties are suitable, safe, and deliver value for money. You will also manage ongoing cases, including tenancy management and supporting households to move into more permanent housing.

You will work closely with a range of internal teams and external partners, ensuring that residents receive appropriate support while the Council meets its statutory homelessness duties.

About what/ who we are looking for

Experience working in housing, homelessness, or a related public sector environment

Up-to-date knowledge of homelessness legislation, housing law, and welfare/benefits systems

Understanding of housing options and support services for vulnerable residents

Ability to manage a varied caseload including complex cases

Strong communication and partnership skills

Confidence in decision-making and risk management

Commitment to equality, safeguarding, and customer service

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

A DBS basic clearance is required for this role.

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.