Job Title: Digital Skills Trainer

Band: 7

Location: Hybrid working. The role requires flexibility to work across multiple office sites when necessary to deliver in-person training and related activities.

Contract Type and Hours: Permanent and Full Time

Closing Date: 28/08/2026

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

Basildon Council is currently preparing for Local Government Reorganisation (LGR), which will change how councils operate across the area in the coming years. While this transition is underway, the Council continues to deliver essential services and remains committed to recruiting talented people who can help shape the future of local government.

About the Role

At Basildon Borough Council, we're transforming how we deliver services to residents. We're investing in technology, people and innovation to create accessible, efficient and customer-focused services that meet the needs of our communities today and in the future.

We're looking for an enthusiastic and forward-thinking Digital Skills Trainer to play a key role in our digital transformation journey.

This is more than a training role. You'll help shape a digitally confident organisation by equipping colleagues with the skills, knowledge and confidence to embrace new technologies, modern ways of working and continuous improvement.

You'll lead the design and delivery of engaging digital learning programmes, helping staff maximise the benefits of Microsoft 365 and other technologies while supporting the Council's ambition to deliver modern public services.

Working across the organisation, you'll:

Design and deliver innovative digital training programmes.
Create engaging learning content and resources.
Support major technology and business change initiatives.
Develop digital champions and super-user networks.
Measure learning impact and drive continuous improvement.
Inspire colleagues to embrace digital ways of working.

About Who We Are Looking For

We're looking for someone who combines excellent training and facilitation skills with a genuine passion for digital innovation.

You'll be:

An engaging communicator and confident presenter.
Experienced in developing and delivering technical or systems training.
Skilled in Microsoft 365 and collaborative technologies.
Passionate about helping others learn and succeed.
Able to build strong relationships across diverse teams.
Motivated by making a positive difference to residents and communities.

At Basildon Borough Council, we're committed to creating a workplace where innovation, inclusion and collaboration thrive. You'll join a team that is helping to shape the future of local government through technology, placing residents at the heart of everything we do while delivering services that are both human and digital by design.

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.