Job Title: Activity Centre Support Officer

Band: 3

Location: 20 Hours at Laindon Activity Centre/10 hours at Pitsea activity centre

Contract Type and Hours: 2 year Fixed Term Contract ( 30 Hours weekly)

Closing Date: 23rd February 2026

Full UK Driving License and ability to travel around the brorough independiently Is essential for this role

Previous applicants need not apply

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high-quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high-quality public services.

About the Role

We are seeking an exceptional for a Support Officer to work as part of The Activity Centres Team within Cultural and Health services. This is an exciting opportunity for the right applicant to engage with the over 50's community and work alongside with other organisations within a front facing environment. Basildon Borough Council retains most of its services and therefore is a very diverse organisation in which the right applicant can build on their skills, knowledge, training and experience.

The Support Officer will play a key role in ensuring the smooth running of the Centres by supporting the Activity Centres Administrative officer and providing appropriate adaptable and developmental outlook to all work areas. As a member of the team, the Support Officer will ensure that all Members have access to a warm, friendly and safe environment. The Support Officer will assist Members with their mobility, maximise participation in all activities whilst maintaining a warm, caring and confidential attitude to all Members.

The Activity Centres provide and promote facilities and services that enhance the quality of life for over 50's residents of Basildon Borough, with the key objective to develop and maintain a service that increasingly focuses on the promotion of health, wellbeing and independence

About what we are looking for

The successful applicant will be a highly organised professional with proven support skills and have experience of dealing with the public or older people. Your interpersonal skills, diplomacy, influencing, negotiating and relationship building skills will be some of your keys to success in improving the quality of life for our members. To meet our expectations in this exciting role you'll also have good self-awareness, be resilient, creative and an innovative lateral thinker.

Please see attached the Job Description and Person Specification.

If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.

We look forward to receiving your application.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

A Basic DBS clearance is required for this role.

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.