Job Title: Housing Officer (Sheltered)

Band: 4

Location:This post is mainly based on site in our Sheltered Housing Schemes – one day home working per week where possible

Contract Type and Hours: 36.25 hours per week (Monday – Friday 9am to 5.15pm)

Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.

The Role:

An opportunity has arisen for hard working individual to work within Basildon Councils Sheltered Housing Department. As a Housing Officer (Sheltered) you will be assisting tenants and leaseholders with housing related support. This is a key role is delivering the councils commitment to safeguarding our older vulnerable residents and promoting health and independent living for as long as possible.

The main duty is to provide our tenants and leaseholders with a cost-effective, high-quality housing related support service. This will include identifying additional support services that may be required as our residents needs change, making referrals to other agencies if necessary and identifying any safeguarding issues for our vulnerable residents.

Basildon Council has 47 sheltered housing schemes across the borough which include 3 Leasehold schemes.

You must have the ability to travel around the borough to provide cover in different areas if/when necessary.

In return we offer you an opportunity to be part of a team aiming to achieve an excellent service to enhance our tenants and leaseholders’ quality of life. You will receive full training.

If you feel you have the necessary qualities, we would like to hear from you!

Please see attached the Job Description and Person Specification.

Please attach your CV and Covering letter detailing how you meet each of the requirements of the Person Specification, including providing suitable examples to support each of the competencies.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.

ADBS basic clearance is required for this role.

We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Good Luck with Your Application.