About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

Working within the PMO Team this role is an opportunity to lead in establishing, implementing and managing a performance management framework for the Highways Service and its suppliers.

You will contribute towards the continued improvements of the Highways Service and its performance-focused culture. You will be immersed in an environment of performance, audits and risk where your skills in communication, problem solving, and can-do attitude will be drawn upon to help deliver the department’s contractual responsibilities, local projects and improvements to the service.

You will be the lead on performance reporting and analytics for the service, collating and coordinating performance reports and risk registers. You will support the Senior Management Team in the monitoring of performance and risk registers and identification of measures to deliver corrective action. You will support internal and external audits.

You will undertake performance and risk analysis and propose service improvements to the Senior Management Team. You will review and monitor the effectiveness of the service’s performance measures and make recommendations on changes to drive continuous improvement within the service.

You will be the main point of contact for the Highways Service’s subcontractors and delivery partners in all matters relating to performance management. This includes proposing appropriate performance measures, methods of calculation and reporting processes. You will analyse the outputs and identify the root causes of any failures to report directly to the Senior Management Team.

Visa sponsorship is not available for this vacancy; applicants must already have the right to work in the UK.

Please click here to download the Job description for this role. (Right-click and select “Open in new tab” so you can keep the job description open while completing your application)

About you

You must have:

A strong understanding and experience of Performance Management with proven ability to apply this to improve operational outcomes
Experience of data analysis and working with complex data sets to understand operational efficiencies and recommend business process improvements
Experience in root cause analysis and problem solving using analytical techniques and previous learned experience, applied and theoretical knowledge
Experience of setting up and monitoring Key Performance Indicators to ensure service targets are being achieved
Experience of identifying and implementing business process improvement
Experience of using Microsoft 365 and reporting tools such as Power BI

What we offer

31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well- being training programs including confidential employee assistance

How to apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact kathryn.lea@barnet.gov.uk

Artificial intelligence (AI) can be a useful tool to support your application as a reasonable adjustment, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn, escalated to counter Fraud for further investigation and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.