About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We’re investing in smarter services, better use of data, modern technology, and you’ll play a key part in shaping this future.

We’re looking for a Digital, Data, and Technology (DDaT) Trainer to join our Insight & Intelligence Hub. Working with a talented team, you’ll play a key role in equipping colleagues across the council with the skills, confidence and curiosity they need to use digital tools, data systems and emerging technologies effectively.

From Microsoft 365 tools to data literacy, AI awareness and modern collaboration platforms, you’ll design and deliver engaging training that helps everyone work smarter and embrace change.

This is a role where you’ll blend technical understanding with creative learning design. Shaping content, building selfhelp resources, and championing user adoption in a friendly and approachable way.

This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days.

Please click here to download the Job description for this role.

About you

You’re a natural communicator who’s passionate about helping people build their skills and confidence. You enjoy exploring new technology, breaking down complex concepts, and turning them into learning experiences that work for everyone, from frontline staff to senior leaders.

You will bring:

Experience designing and delivering engaging training for diverse audiences (classroom, online and selfserve).
Confidence using digital tools including Microsoft 365 (Teams, SharePoint, Power BI and more).
The ability to translate technical concepts into clear, accessible language that people understand and act on.
Strong communication and presentation skills, with confidence leading sessions inperson and online.
An analytical mindset with the ability to assess training needs, identify skills gaps and evaluate impact.
A proactive, curious approach, with a willingness to experiment and stay ahead of new technologies (including AI).
A usercentred mindset, supporting people through change and helping overcome barriers to adoption.

If you love helping people learn and want to play a key role in supporting digital transformation, this role offers creativity, variety and impact.

In this role, you will:

Design, deliver and evaluate training sessions covering digital tools, data literacy, productivity platforms and emerging technologies.
Create highquality learning resources including, quickstart guides, videos, vlogs, selfserve materials and classroom content.
Translate technical concepts into userfriendly language and accessible content.
Assess training needs, identify skills gaps and work with teams across the council to plan learning programmes.
Support the development and promotion of the Innovation & Skills Hub, helping to embed a culture of curiosity and experimentation.
Promote safe, ethical and accessible use of technology, including AI, ensuring compliance with data protection and accessibility standards.
Work collaboratively with colleagues in Organisational Development to maintain learning platforms and share consistent, highquality content.
Build strong relationships with strategic tech partners and leverage external opportunities (e.g. SOCITM, LOTI).
Provide troubleshooting support and guidance to users adopting new tools or ways of working.
Drive user engagement and support the shift toward a proactive selfhelp culture across the organisation.

You’ll be part of a supportive team with the opportunity to shape how Barnet builds digital and data capability across the entire workforce.

What we offer

31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well- being training programs including confidential employee assistance

How to apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, james.rapkin@barnet.gov.uk

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.