Work and Skills Broker
London Borough of Barking and Dagenham
About this job
Our well-established and highly regarded job brokerage service is seeking a dedicated professional with strong experience in supported employment to work on our Connect to Work programme. B&D Works (formerly known as the Job Shop) provides employment advice, training, and job opportunities to local people looking for work. We are recruiting a Job Broker who can deliver lifechanging employment support for people with health conditions/disabilities and from disadvantaged groups. As a Job Broker, you will play a vital role in transforming the lives of the individuals you support, while contributing to a fairer and more inclusive society. You will join a committed and passionate team operating in a diverse and fast paced environment. We pride ourselves on offering a safe, supportive workplace built on the belief that everyone deserves a fair chance, regardless of their circumstances. By developing residents’ skills and confidence, we help them unlock their potential and take positive steps forward. This post is exempt from the Rehabilitation of Offenders Act, and an enhanced DBS check will be required paced environment. We pride ourselves on offering a safe, supportive workplace built on the belief that everyone deserves a fair chance, regardless of their circumstances. By developing residents’ skills and confidence, we help them unlock their potential and take positive steps forward. This post is exempt from the Rehabilitation of Offenders Act, and an enhanced DBS check will be required for the successful applicant. We are looking for a self-motivated, enthusiastic team player who aligns with the Council’s core values: Deliver our best every day, and do what we promise Respond positively and promptly to the needs of our community Inspire others through our actions and attitudes Value people for who they are and what they can achieve Engage with others to strengthen resilience and flexibility
Special requirements for this post
Please complete your application form in full. To maximise your chances of being shortlisted, ensure you address each criterion in the Person Specification that is assessed by application. If the role requires proof of qualifications, ensure these are uploaded within the attachments section of your application. You are responsible for providing Naric/UK ENIC transcripts for any qualifications obtained overseas. Please note that it is a criminal offence to apply for this role if you are barred from engaging in regulated activity involving children and vulnerable adults.
About you
As a Work & Skills Broker, you will support clients with health conditions/disabilities and from disadvantaged groups to identify and secure meaningful, competitive paid employment aligned with their personalised plans. This is a hands-on opportunity to empower people with the tools, confidence, and support they need to flourish. You will bring empathy, compassion, and a holistic, person-centred approach to helping individuals achieve their employment goals. You will manage a caseload of approximately 25 people and engage directly with a range of stakeholders. Success in this role requires: A strong ability to empathise with clients Determination and resilience to proactively seek out employment opportunities Excellent communication skills to build relationships with employers and positively influence perceptions of health conditions/disabilities and disadvantaged groups. You will work across B&D Works network of locations, including public buildings, GP Surgeries and Health Hubs. You must be highly organised, able to think on your feet, and comfortable working independently in a fast paced, paced, target driven environment influenced by local government and external funding requirements. We are seeking someone who can: Communicate confidently with residents, partners, and senior colleagues Build effective cross organisational relationships Generate creative and innovative solutions to overcome complex barriers Handle confidential matters sensitively Demonstrate strong IT skills and respond efficiently to a variety of tasks We are committed to building a borough where everyone feels valued, included, and able to participate fully.
About us
Employment and Skills sits within the Council’s Inclusive Growth directorate, which works to remove social and economic barriers to ensure all residents can benefit from growth in the borough. Challenges such as poverty, homelessness, environmental issues, and unemployment can significantly affect individuals and families, and we aim to reduce these pressures through targeted support. B&D Works is the Council’s free employment service for Barking & Dagenham residents. Our mission is to help people improve their skills, expand their career options, and access tailored support either online or in person at our two community Job Shops. Our offer includes: Support with CVs, job applications, and interview preparation Training to increase employability and improve access to career opportunities Exclusive access to job vacancies across a wide range of sectors, including a dedicated construction programme A team of dedicated Work and Skills Brokers Advice on benefits, childcare, and other issues affecting residents and their households Specialist support for people with disabilities or health conditions