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Investigations and Removals Officer

London Borough of Barking and Dagenham

London£41,511PermanentCloses: 2026-11-22T23:59:59.000Z

About this job

<p>We are looking for a motivated and professional <strong>Investigations and Removals Officer</strong> to join our Parking Enforcement Service.</p> <p>This is an exciting opportunity to play a key role in tackling parking fraud, blue badge misuse, permit abuse, persistent evaders and parking-related offences while supporting the Council's vehicle removals operation. The successful candidate will investigate complex cases, gather evidence, prepare prosecution files and represent the Council in court where required.</p> <p>Working closely with colleagues, the Metropolitan Police, Legal Services and external partners, you will help protect public funds, support vulnerable residents and ensure our enforcement activities are delivered fairly, lawfully and effectively.</p> <p><strong>What You'll Be Doing</strong></p> <ul> <li>Investigating parking fraud, blue badge misuse, forged permits and persistent offenders.</li> <li>Collecting and preparing evidence for prosecutions and court proceedings.</li> <li>Conducting interviews under caution and attending court as a witness when required.</li> <li>Undertaking surveillance, site visits and enforcement activities across the borough.</li> <li>Supporting vehicle removal operations and car pound activities.</li> <li>Working collaboratively with Police, legal representatives and other key stakeholders.</li> <li>Preparing reports, witness statements and statistics relating to investigations and prosecutions.</li> <li>Using body worn video, communication systems and enforcement technology to support investigations.</li> <li>Completing Witness staments and MG11 / Pace interviews</li> </ul>

Special requirements for this post

<p>Experience in interviewing peopleface to face</p> <p>Preparing witness statements MG11 etc</p> <p>Using body worn Cameras</p> <p>Driving licence</p> <p>Willing to go out on board a truck and assisting the removal of vehicles.</p>

About you

<p>You will be an organised and resilient professional with strong investigative and communication skills. You will be comfortable dealing with members of the public in challenging situations and have the ability to make sound decisions based on evidence and legislation.</p> <p>You will have:</p> <ul> <li>Experience investigating cases, gathering evidence and preparing reports.</li> <li>Willing to be present Onboard a Truck as Civil Enforcment officer picking up vehciles, pesrsistant evaders and vehicle conducting blue badge misuse.</li> <li>Experience working with the public in potentially confrontational situations.</li> <li>Strong written and verbal communication skills.</li> <li>Experience obtaining witness statements and presenting information clearly.</li> <li>Knowledge of parking enforcement and associated legislation.</li> <li>A full UK driving licence.</li> <li>Good IT skills, including Microsoft Office and database systems.</li> <li>Knowledge of GDPR and information governance requirements.</li> </ul> <p><strong>Please note:</strong> A full UK driving licence is essential for this role. The successful candidate may be required to ride Council mopeds/scooters and drive Council vehicles as part of their duties, expirance in completing witness staments and representing the service at Court.</p>

About us

<p>Barking & Dagenham is changing. It Starts Here.</p> <p> </p> <p>Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.</p> <p> </p> <p>Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.  </p> <p> </p> <p>We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.  </p> <p> </p> <p>Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people. </p> <p> </p> <p>We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.  </p> <p> </p> <p>#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham. </p> <p> </p> <p>As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.</p> <p> </p>

Additional Information

<p>We’re committed to providing an inclusive and accessible recruitment process. If you require any adjustments or support at any stage, please contact the Hiring Manager to discuss your needs.</p> <p> </p>

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