Business Support Officer
London Borough of Barking and Dagenham
About this job
<p>This role supports the Participation, Opportunity and Wellbeing and School Performance and Partnerships teams in Education, helping to further improve outcomes for children, young people and schools in Barking & Dagenham.</p> <p>You will provide high-quality administrative and project support, working on areas such as school improvement, SEND and inclusion, and assisting in the smooth day to day running of council Youth Centres and services.</p>
Special requirements for this post
<p>The postholder will normally work 9am–5pm in line with Council policy, but for some periods may be required to work 8.30am–4.30pm. You will be required to work at the Vibe Youth Centre Mondays and Tuesdays, at Barking Town Hall on Wedensdays and Thursdays, with the opportunity to work from home on Fridays.</p>
About you
<p>You’ll be an organised and proactive communicator, confident in building strong relationships with colleagues, schools, and partners. You will enjoy working in a busy environment, managing multiple demands, and finding creative solutions to challenges.</p> <p>You will have:</p> <ul> <li>Experience in a statutory service setting (e.g. local authority or other public services).</li> <li>Strong skills in report writing, minute-taking, presentations, and analysis.</li> <li>Good IT skills including Outlook, Word, Excel, and PowerPoint.</li> <li>Ability to manage confidential information and understand GDPR requirements.</li> </ul>
About us
<p><strong>Barking & Dagenham is changing. It Starts Here.</strong></p> <p>Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.</p> <p>Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.</p> <p>We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.</p> <p>Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people. </p> <p>We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger. </p> <p>#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham. </p> <p>As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.</p> <p>Our values, known as</p> <ul> <li>DRIVE, shape how we work: Deliver our best every day – and do what we promise</li> <li>Respond in a prompt, positive way to our community’s needs</li> <li>Inspire others with our attitudes and actions</li> <li>Value people for who they are and what they can do</li> <li>Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.</li> </ul> <p><span class="TextRun SCXW117486099 BCX8" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW117486099 BCX8">We’re</span><span class="NormalTextRun SCXW117486099 BCX8"> proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.</span></span></p>