Business Support Officer
London Borough of Barking and Dagenham
About this job
This role supports the Participation, Opportunity and Wellbeing and School Performance and Partnerships teams in Education, helping to further improve outcomes for children, young people and schools in Barking & Dagenham. You will provide high-quality administrative and project support, working on areas such as school improvement, SEND and inclusion, and assisting in the smooth day to day running of council Youth Centres and services.
Special requirements for this post
The postholder will normally work 9am–5pm in line with Council policy, but for some periods may be required to work 8.30am–4.30pm. You will be required to work at the Vibe Youth Centre Mondays and Tuesdays, at Barking Town Hall on Wedensdays and Thursdays, with the opportunity to work from home on Fridays.
About you
You’ll be an organised and proactive communicator, confident in building strong relationships with colleagues, schools, and partners. You will enjoy working in a busy environment, managing multiple demands, and finding creative solutions to challenges. You will have: • Experience in a statutory service setting (e.g. local authority or other public services) • Strong skills in report writing, minute-taking, presentations, and analysis • Good IT skills including Outlook, Word, Excel, and PowerPoint • Ability to manage confidential information and understand GDPR requirements.
About us
This is an exciting time to join the London Borough of Barking & Dagenham. Our education service is fast-paced, friendly and committed to supporting children and young people to achieve their best.
As an LBBD employee you’ll have access to high street savings, supermarkets, cashback incentives travel and holiday discounts; discounts at restaurants and cinemas; local, national, and seasonal offers; and a wide range of better-than-public deals through our Wider Wallet scheme. You’ll also have access to an Employee Assistance Programme; this offers a little extra support to manage life’s everyday challenges; both work and personal. The EAP is available 24 hours a day, 365 days a year and provides free, impartial, confidential information and support to help you gain a better work-life balance. Flexible working The role is open to flexible working unless there is a practical or operational reason that you must work set hours and times, you would need to discuss this with your manager before anything is agreed. Other key benefits include: Local Government Pension Scheme (LGPS) As a member of the LGPS you will get a pension paid to you when you retire as well as being entitled to other benefits such as life insurance cover, a pension for your family if you die whilst employed by the council, payments if you have to retire due to ill-health. Diversity and Inclusivity To deliver our commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services we deliver. As such we value diversity and welcome applications from all backgrounds including from the LGBTQ+ community, genders, ages, disabilities, faiths/beliefs and candidates from Black, Asian, and ethnic minority backgrounds
For a confidential informal discussion about the post, please contact Natasha Cock, Education Strategy, Commissioning & Intelligence Lead at natasha.cock@lbbd.gov.uk.