Frontline Officer
London Borough of Barking and Dagenham
About this job
<p>To work as a member of the team in providing support and intervention to residents facing a wide range of issues including challenges in meeting their care and support needs, relationships with others, their safety, financial security and health • Provide sign posting, mediated support and targeted advice and guidance to residents which promotes their independence and self-reliance • Work with the Community and Voluntary Sector and partners to ensure services to residents are delivered in a holistic, customer focused way. • Work with individuals or families who have limited self-sufficiency / resilience in areas from example low skills, unemployment, poor health, poor housing conditions, potential homelessness, family breakdown, domestic violence, substance dependency amongst others.</p>
Special requirements for this post
<p><span>The role involves hybrid working arrangements, with time split between home and Barking Town Hall, as well as face-to-face meetings within the Barking and Dagenham community. Given the sensitive nature of working with adults at risk the post is subject to an Enhanced DBS clearance </span></p>
About you
<p><span>This role is a wonderful opportunity to join the service to support residents in living safe, happy, and healthy lives. </span>You will help our service deliver high quality care services to adults at risk and older people requesting support. You will be working as part of a service in Adult Social Care and Support. Together with your colleagues, you will help coordinate support functions, enabling our front-line teams to focus on providing services to adults and older people who rely on us. You must be highly organised and able to think on your feet - thriving without close direction. We need a skilled communicator who can deal directly with residents, partners and senior colleagues. Someone who can build cross-organisational relationships and bring innovative solutions to get work done. You will also need a sensitive approach when dealing with some of the confidential matters involved in our work. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.</p>
About us
<p>This is an exciting time to join the London Borough of Barking & Dagenham. We have been on a journey over the last few years, that has seen us transform the council and the way we deliver our services. At the heart of this transformation is our community. We need committed individuals to support us in the delivery of these aims and to become part of our team to make a difference. In return we offer a competitive pay package which includes a generous pension and annual leave. As an Investors in People Gold Award employer, we believe passionately in nurturing and developing our employees. In addition to a positive approach to flexible working, we offer investment in your learning and career development as well as a commitment to your wellbeing. Our Borough is vibrant and diverse, and this is something we are proud of.</p>